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Castaways world-wide travel FAQs

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I see you are a member of the ‘Advantage’ network - who or what are they?

‘Advantage’ is the largest consortium of independent travel agents in the UK.
With an annual turnover in excess of £2 billion, this massive purchasing power enables us to negotiate the best and most suitable deals for our clients.

If I book my wedding or honeymoon with you can friends and family make contributions towards the cost instead of giving a wedding present?

Most definitely – our Wedding and Honeymoon Gifting Service takes care of this.

What benefits do I get from letting Castaways do my booking?

Your money will be safe because all the arrangements will be fully bonded. This not only gives you peace of mind but ensures your travel plans will be safeguarded.

Can I book and pay over the telephone?

Absolutely. We mail all the paperwork and travel documents. We accept all debit and credit cards. No charge is made for debit cards or when a credit card is used to pay a deposit but a 2% fee is added for credit cards (Amex 3%) when used for balance payments.

Do you make any charge for your services?

Castaways do not charge on bookings made through tour operators but do charge a fee of 10% or £25 whichever is the greater for flight only bookings made direct with the airlines., We can often save you money by locating the best ‘deals’. A call to us can also save you time consuming web searches.

How do I contact you?

Just click this website CONTACT button and all will be revealed.